Privacy Policy
Last updated: January 1, 2025
Introduction
Wagner Family Dentistry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide through our contact form or when scheduling appointments.
- Health Information: Medical and dental history information provided through patient intake forms, which is protected under HIPAA regulations.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our dental services
- Respond to your inquiries and schedule appointments
- Send appointment reminders and follow-up communications
- Comply with legal obligations, including HIPAA requirements
- Improve our website and patient experience
HIPAA Compliance
As a dental practice, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. We maintain appropriate physical, electronic, and procedural safeguards to protect your PHI.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- As required by law or to comply with legal processes
- To insurance companies for claims processing (with your consent)
- To trusted service providers who assist in operating our website or practice, subject to confidentiality agreements
- To protect the rights, property, or safety of our practice, patients, or others
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Third-Party Services
Our website may contain links to third-party websites or services, including our online payment portal. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.
Contact Forms
When you submit information through our website contact form, that information is processed by Netlify, our website hosting provider. Netlify's privacy practices are governed by their own privacy policy.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Receive a copy of your health records as provided under HIPAA
Children's Privacy
While we provide dental services to children, we do not knowingly collect personal information online from children under 13 without parental consent. Parents or guardians provide information on behalf of minor patients.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Wagner Family Dentistry
4882 Brownsboro Rd
Louisville, KY
Phone: 502-896-4374
Email: info@wagnerfamilydentistry.com